Last Updated: [02-26-2025]

At KENDRACOUPLAND.com ("we", "our", or "us"), we value and respect the privacy of our visitors and clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services. We are committed to ensuring that your personal data is handled with the utmost care and in compliance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Act (PIPA) (British Columbia).
 

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.
 

1. Information We Collect

We may collect personal information from you in various ways, including when you visit our website, register for classes, make a purchase, or communicate with us. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit card details, billing information, and transaction history (collected via secure payment processors).

• Health-Related Information: If you provide any medical or health-related information for the purposes of yoga instruction or class participation.

• Technical Data: Information about your device and website usage (e.g., IP address, browser type, operating system, and browsing activity).
   

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

• To process registrations and bookings for yoga classes and services.

• To communicate with you regarding your bookings, class updates, promotions, and newsletters.

• To improve our website, services, and user experience.

• To process payments and manage transactions.

• To respond to your inquiries or requests.

• To comply with legal obligations.
   

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your user experience. These technologies help us remember your preferences, track website usage, and gather analytics. You can modify your browser settings to block or delete cookies, but this may affect the functionality of our website.
 

4. Third-Party Services

We may share your personal information with trusted third-party service providers who assist us with various business functions, such as payment processing, email marketing, website hosting, and analytics. These third parties are obligated to protect your information and are not permitted to use it for any other purposes.

We may also use external services, such as social media platforms and analytics tools, to improve our marketing and user experience. These platforms may collect data about your interaction with our website and services.
 

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of complying with legal, accounting, or reporting requirements.

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6. Security of Your Information

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

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7. Access to Your Information

You have the right to access, update, or correct your personal information at any time. If you would like to exercise this right, please contact us at [Your Contact Information]. We will respond to your request within a reasonable time frame.

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8. Your Rights and Choices

In addition to accessing and updating your information, you have the following rights:

• Opt-Out of Marketing Communications: You can unsubscribe from our email newsletters and promotional communications at any time by clicking the unsubscribe link in the email or by contacting us directly.

• Withdraw Consent: If we rely on your consent to process certain data, you have the right to withdraw that consent at any time. Please note that this may affect your ability to use certain services.

• Request Deletion of Information: In some cases, you may request that we delete your personal information, subject to certain legal exceptions.
   

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information from our records.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Email: hello@kendracoupland.com